Bali Holiday Draw Terms & Conditions

1. By taking part in the CopperCulture – Bali Holiday      Draw Competition (Competition), all participants will be deemed to have accepted and be bound by these Terms and Conditions and the Privacy Policy (https://copperculture.com.au/policies/privacy-policy). Any violation of these Terms and Conditions may result in disqualification.

2. To the extent of any inconsistency between these Terms and Conditions and any other reference to this Competition, these Terms and Conditions prevail.

3. The Promoter of this Competition is Grocery Pty Ltd (ACN 632 901 896) trading as CopperCulture (Promoter, we or us). The Competition commences at 12am on 9 November 2026 AEDT and ends at 11:59pm AEDT on 30 November 2026 (Promotion Period). Entries submitted and received by the Promoter after this time will not be accepted.

4. The Competition is open to Australian residents aged 18 years and over who enter during the Promotion Period. 

HOW TO ENTER:

5. To automatically enter the Competition, eligible entrants must, during the Promotion Period place an order of  AUD $100 or more from the Promoter’s website (https://www.copperculture.com.au). For every AUD $100 of products purchased by an eligible entrant from the Promoter’s website, the eligible entrant will gain one entry into the Competition. The Promoter will not charge an eligible entrant any additional fees or charges to enter the Competition. Eligible entrants are those who purchase products valued at AUD $100 or more directly from our online store at CopperCulture.com.au.  AUD $100 per entry is calculated based on the Total price paid after any discounts are applied . 

6. There is no limit on the number of times an eligible entrant can enter the Competition.

7. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and proof of purchase) and to disqualify any entrant whose entry is not in accordance with these Terms and Conditions or who otherwise tampers with the entry process. Manifest errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

8. The Promoter accepts no responsibility for any incorrect, incomplete, lost, late or misdirected entries (including any lost, damaged or misplaced proof of purchase).  If the entrant returns the products purchased from the Promoter for a refund (whether during or after the Promotion Period), the entrant will be disqualified from the Competition. 

9. If there is a dispute as to the identity or details of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity or details of the entrant.

DETERMINATION AND NOTIFICATION: 

10. There is one winner of the prize. This Competition is a game of chance. Skill plays no part in determining the winner. The winner of the prize will be determined by random selection. The winner will be randomly selected using an electronic random draw tool (http://randompicker.com) by the Promoter at the offices of the Promoter, 24/6 Meridian Place, Bella Vista, New South Wales, 2153, Australia at the closing of the entry period on 1 December 2026 at 10am AEDT. The Promoter reserves the right to draw additional valid reserve entries and record them in order, in case an invalid entry or ineligible entrant is drawn and the Promoter elects to draw upon such reserve entries.

11. The winner will be notified by 9am AEDT on 4th December 2026 via email and will also be posted on the Promoter’s Instagram, Tiktok and Facebook platforms. The winner’s name may be published on the Promoter’s Instagram, Tiktok and Facebook pages, and in any other promotional material the Promoter deems relevant. Entrants consent to their full name being published in these circumstances. 

12. All prizes must be redeemed within 30 days of announcement. Redemption of the main prize is subject to hotel booking and flight availability for travel in February 2027.  If the winner does not claim their prize within the prescribed time, then they will forfeit their prize and the prize will be awarded to the next eligible entry submitted in accordance with these Terms and Conditions. 

13. The Promoter’s decision is final and no correspondence or communication will be entered into in relation to such decision or associated process.

PRIZES:

14. The total prize pool value for this Competition is AUD$2,500 (inclusive of GST). The total prize includes:

15. return economy-class airfares with Jetstar (inclusive of baggage allowance) for two people from the winner’s nearest Australian Capital City (determined by the Promoter in its sole discretion) to Bali, Indonesia; and

16. 5 nights and 6 days’ accommodation at a 4 or 5 star hotel determined by the Promoter in its sole discretion (1 x double room); 

17. Prize values are based upon the recommended retail prices as at 1 September 2026. The Promoter accepts no responsibility for change in prize value between now and the ultimate prize redemption date. If for any reason any of the specified prizes (or part of them) are unavailable, the Promoter reserves the right to replace them with something of similar value and/or specification.

18. Independent financial advice should be sought, as tax implications may arise as a result of accepting the prize.

19. It is a condition of accepting the prizes that the winners must comply with all the conditions of use of the prize and the prize supplier’s requirements.

20. It is a condition of accepting the prizes that the winners may be required to sign a legal release in a form determined by the Promoter in its absolute discretion.  

21. At the end of the Competition all existing claims for prizes and entitlements to claims will be met by the Promoter notwithstanding that the advertised prize pool has been exceeded. If a printing error or other quality assurance matter occurs outside the control of the eligible entrant, the Promoter will not refuse to award a prize.  

22. Prizes, or any unused portion of a prize, or any part thereof, are not transferable, saleable or exchangeable and cannot be taken or redeemed as cash or equivalent.

FURTHER TERMS FOR MAIN PRIZE:

21. Airline tickets are available on the regular scheduled services of each airline and are subject to seasonal embargoes. Flight itineraries may have to be adjusted depending on the airline’s departure city and their current flight schedule.  Frequent Flyer points are not available from any airline.  A credit card imprint or cash deposit may be required from the winner at check-in to the hotel for any incidental charges. Once accommodation vouchers are issued, they are non-changeable. The Promoter will procure bookings for flights via JetStar and the Promoter does not, in any circumstances, operate as a travel agent.

22. Airline tickets are only valid for the date or period specified on the tickets or by the provider, and are subject to any terms and conditions imposed by the provider.  Once awarded, the Promoter is not liable for any airline ticket that has been lost, stolen, forged, damaged or tampered with in any way.

23. By entering this Competition, and by collecting the main prize, the winner acknowledges and accepts that driving, travel and any other activities comprising or associated with the main prize are inherently dangerous and may result in death, injury, incapacity, damage to property or other losses. The Promoter is not responsible for any acts of God, such as adverse weather conditions or industrial action or civil commotion, that may occur whilst the winner is travelling. It is the responsibility of the winner to enquire about local issues and conditions at any relevant destinations prior to travel. The Promoter does not guarantee that the winner will enjoy the travel prize or be suited to the type of travel prize that is offered.

24. The winner (and their nominated travelling companion) are responsible for all other expenses, including spending money, meals (unless specified), drinks, transfers (unless specified), laundry charges, activities (unless specified), incidentals, taxes (excluding departure and any other flight associated taxes included within the prize), energy surcharges, gratuities, services charges, passports, visas, travel insurance and all other ancillary costs.  Travel insurance is highly recommended to protect against the additional costs incurred in the event of unforeseen circumstances.  The winner is responsible for ensuring that they and their travelling companion are fit to travel and have received appropriate immunisations and/or health checks prior to taking the prize.

25. The winner and travelling companion must travel at the same time, must depart from the same capital city and are responsible for transport from their residence to their nearest Australian Capital City airport (determined by Promoter in its sole discretion) for flight departure.

GENERAL:

26. If for any reason this Competition is not capable of running as planned, including, but not limited to, as a result of tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter, which corrupt or affect the administration, security, fairness or integrity or proper conduct of this Competition, the Promoter reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, to cancel, terminate, modify or suspend the Competition. If this Competition is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the Competition, as appropriate.

27. To the fullest extent permitted by law, the Promoter makes no warranties, representations or guarantees, express or implied, in fact or in law, as regards this Competition or the merchantability, quality or fitness for a particular purpose of any prize or any component of any prize.

28.  Any cost associated with entering this Competition is the entrant’s sole responsibility.

29. The Promoter does not exclude any rights and remedies in respect of goods or services under the Australian Consumer Law in the Competition and Consumer Act 2010 (Cth) (Australian Consumer Law) which cannot be excluded, restricted or modified.  However, the Promoter (including its officers, employees and agents) excludes all liability (including negligence) for: any personal injury; or any loss or damage (including loss of opportunity, loss of business or loss of goodwill or loss of profits); whether direct, indirect, special or consequential, arising in any way out of the Competition, including, but not limited to, where arising out of the following: 

3. any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); 

4. any theft, unauthorised access or third party interference; 

5. any entry or prize claim that is cancelled, delayed, interrupted, diverted, late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter or otherwise);

6. any variation in prize value or specification to that stated or referred to in these Terms and Conditions; 

7. any lost, damaged or misplaced receipts;

8. any tax liability or similar charge incurred by the winner; or

9. use of a prize by the winner.

30. The Promoter assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to, or alteration of, entries or any other event beyond its control and, in these circumstances, the Promoter may in its absolute discretion cancel the Competition (without liability) and, if it elects to do so, recommence it from the start on the same conditions. 

31. Any entrant found to be using any form of software or third party application to enter multiple times (including scripting software) will have all entries invalidated and any claim to any prize will be invalidated. If such an entrant is awarded a prize and then found to have breached this clause, the entrant must immediately return any awarded prize to the Promoter. The Promoter has sole discretion to determine whether this clause has been breached by any entrant. The Promoter reserves the right to request whatever documentation it deems necessary to confirm whether the entrant has breached this clause.  An entrant must provide any requested documentation to the Promoter upon request.

32. Without limiting any other terms herein, the entrant indemnifies the Promoter for any breach of the above terms or warranties.

33. This promotion is in no way sponsored, endorsed, administered by or associated with Meta (or Instagram/Facebook) or ByteDance (or TikTok). It is a condition of entering into this Competition, that entrants release Meta and ByteDance from any and all liability, claim, loss, damage, expense or cost arising out of, or in connection with, this Competition. 

34. The Promoter collects personal information in order to conduct the Competition and may, for this purpose, disclose such information to third parties, including, but not limited to, prize suppliers and State and Territory lottery departments. A request to access, update or correct any information should be directed to the Promoter.

35. This Competition and any issues relating to the construction, validity, interpretation and enforceability of these Terms and Conditions shall be governed by the laws of New South Wales, Australia.

36. The Promoter is Grocery Pty Ltd (ACN 632 901 896) trading as CopperCulture of 24/6 Meridian Place, Bella Vista, New South Wales, 2153, Australia.

37. If you have any questions regarding these Terms and Conditions, the Promoter can be contacted by email at hi@copperculture.com.au.