Shipping policy
Processing & Dispatch
Next Business Day Dispatch
Orders placed before 3pm are dispatched the next business day. Orders placed after this time or on weekends/public holidays will be processed on the following business day.
All products are locally stocked and ship from within your country - our warehouses are in Sydney, Australia or McDonough,Georgia in the United States - so you won't experience long international shipping delays.
Shipping Times & Costs
Australia
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Standard Shipping: $9.99 flat rate (2-5 business days)
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Free Shipping: Orders over $75 AUD (2-5 business days)
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Express Shipping: $15.99 flat rate (1-3 business days)
United States
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Standard Shipping : $9.95 flat rate (3-7 business days)
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Free Shipping: Orders over $69 USD (3-7 business days)
Shipping times are estimates and may vary during peak periods or due to circumstances beyond our control.
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information. You can monitor your order's progress using the tracking link provided.
If you haven't received tracking information within 2 business days of placing your order, please contact us at hi@copperculture.com.au
Shipping Restrictions
We currently ship to addresses within Australia and the United States only. For international shipping inquiries outside these regions, please contact us at hi@copperculture.com.au
Customs & Duties
Australia: No additional customs fees apply for Australian orders.
United States: No additional customs fees apply for US orders.
Since we stock locally in both countries, you won't encounter unexpected customs charges.
